Customer Happiness

Our Promise To You.

It’s easy to make great software. It’s not easy to make people happy. Everything we do is designed to delight finance leaders and end users alike. Customer happiness is our guiding principal, because when intuitive technology is matched with world-class support, ROI skyrockets and teams thrive.

Leader Winter 2021 Momentum Leader Winter 2021
Best ROI Mid-Market Winter 2021 Best Usability Winter 2021

#1 Expense Management Provider

The G2 Crowd Spring 2019 Report named Certify as the industry leader for expense management software, customer support, and overall satisfaction. Get the report and see for yourself why companies are voting for Certify.

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Customer Videos

Love the program as the controller, and we receive nothing but positive feedback from the field on how easy the program is to use and the tremendous time savings for all parties. This is absolutely the best!


cloud integration
Seamless Integrations

We’re known for comprehensive, straightforward, and efficient implementations. Your dedicated coach learns everything about your accounting needs, and calls upon years of best practices to ensure a seamless experience.

Intuitive Training

Our expert trainers host weekly live trainings that are continually refreshed to be as relevant and helpful as humanly possible. And our extensive knowledge center offers on-demand content tailored for every type of learner.

24-hour support
Always-On Support

In the age of automation, it’s rare to call someone and get help fast. Yet Certify offers all users free 24/5 phone support with our US-based experts—with 11 international numbers for global employees. No battles. No drama. Just expert support.

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Strategic Guidance

Your Customer Success Manager acts as a strategic business partner throughout. Keeping a watchful eye over your account and usage, they guide you through best practices in policies, benchmarking, and reporting.